Terms & Conditions

Last updated: October 2026

1. Acceptance of Terms

By accessing SharkTrade Pro, creating an account, or using any of our services, you acknowledge that you have read and understood these Terms and Conditions and agree to comply with them.

If you do not agree with these terms, you should not use the platform.

2. About SharkTrade Pro

SharkTrade Pro is designed to provide access to information and services relating to financial markets, including cryptocurrency, gold, market analysis, trading strategies, and investment-related products.

The specific services available to you will depend on the products offered by the platform, your country of residence, and any applicable eligibility requirements.

Any regulated financial or investment service will only be provided where the necessary legal authorizations are in place.

3. Eligibility and Account Registration

To create an account, you must meet the minimum age and other eligibility requirements applicable to the services offered in your jurisdiction.

When registering, you agree to:

• Provide accurate, complete, and current information.
• Keep your account information up to date.
• Maintain the confidentiality of your login credentials.
• Notify the platform promptly if you suspect unauthorized access.
• Complete any identity verification required by applicable law.

You are responsible for activities carried out through your account, subject to applicable law and any liability arising from security failures or unauthorized access that is not attributable to you.

4. Account Security and Verification

SharkTrade Pro may require identity verification and additional documentation where necessary to meet legal, regulatory, fraud prevention, or security requirements.

Verification requirements may include proof of identity, proof of address, or information concerning the source of funds, where legally permitted and necessary.

You must not impersonate another person, submit false documents, or use an account for unlawful purposes.

5. Investment and Trading Risks

Financial markets can be volatile, and the value of investments may rise or fall. Cryptocurrency, gold-related products, and other trading instruments may involve significant risk.

Depending on the product, you may lose some or all of the money invested. Certain leveraged or derivative products may carry additional risks.

Past performance, historical results, forecasts, and illustrative examples do not guarantee future results.

6. Investment Plans and Returns

Where investment plans are offered, their applicable terms should clearly identify the investment product, minimum and maximum contribution, fees, duration, withdrawal conditions, and method of calculating returns.

Any advertised or projected return must accurately reflect the actual product terms and must not be presented as guaranteed unless the guarantee is genuine, legally enforceable, and fully explained.

Before committing funds, users should review the relevant product documentation and understand the risks involved.

7. Deposits and Payments

Deposits, where supported, must be made through payment methods officially approved for the relevant service.

Depending on the service, payment conditions may include:

• Minimum and maximum deposit limits.
• Applicable transaction and processing fees.
• Payment confirmation and processing times.
• Identity or source-of-funds verification.
• Additional requirements imposed by payment providers.

Users must ensure that payment information is accurate and that they are authorized to use the selected payment method.

Deposits must not be used to facilitate fraud, money laundering, terrorist financing, or any other unlawful activity.

8. Withdrawals

Withdrawal requests will be processed according to the terms of the relevant service, applicable law, and necessary security checks.

Processing times may vary depending on the payment method, financial institution, blockchain network, or verification requirements.

Any applicable withdrawal fees, minimum withdrawal amounts, and processing restrictions should be disclosed before a user submits a withdrawal request.

Where a withdrawal is delayed or declined, the platform should provide an appropriate explanation, subject to applicable law and legitimate security or compliance restrictions.

9. Fees and Charges

Any applicable fees must be disclosed clearly before the relevant transaction or service is completed.

Fees may include:

• Transaction or trading fees.
• Deposit or withdrawal processing fees.
• Network fees for supported cryptocurrency transactions.
• Other charges expressly disclosed in the relevant product terms.

Users should review the applicable fee schedule before proceeding with a transaction.

10. Prohibited Activities

You must not use SharkTrade Pro to:

• Commit fraud or engage in financial crime.
• Impersonate another person or misrepresent your identity.
• Manipulate markets or engage in unlawful trading practices.
• Attempt to gain unauthorized access to accounts or systems.
• Upload malicious software or interfere with platform security.
• Violate applicable laws or the rights of other users.

Where legally justified, the platform may investigate suspected violations and take proportionate action, including restricting account access or reporting suspected unlawful conduct to the relevant authorities.

11. Market Information and Educational Content

Market commentary, charts, forecasts, trading strategies, educational materials, and other informational content are provided subject to the terms of the relevant service.

Such information may be incomplete, delayed, or subject to change. Unless expressly agreed otherwise and legally authorized, informational content should not be treated as individualized financial, investment, tax, or legal advice.

You are responsible for assessing whether a product or trading decision is suitable for your circumstances.

12. Privacy and Personal Information

SharkTrade Pro may collect and process personal information necessary to operate accounts, provide services, protect platform security, and comply with applicable legal obligations.

Personal information should be handled in accordance with the platform's Privacy Policy.

The Privacy Policy should explain what information is collected, why it is collected, how it is protected, how long it is retained, and what rights users have under applicable data protection laws.

13. Service Availability

The platform aims to provide reliable access to its services but cannot guarantee uninterrupted availability.

Maintenance, technical problems, network interruptions, third-party service failures, and other circumstances may affect availability.

Where reasonably practicable, significant planned interruptions should be communicated to users in advance.

14. Suspension and Account Closure

Users may request account closure through the available account settings or official support channels, subject to outstanding transactions and applicable legal retention requirements.

SharkTrade Pro may restrict, suspend, or terminate access where required by law or reasonably necessary to address suspected fraud, security threats, serious breaches of these terms, or regulatory requirements.

Where legally permitted, users will be informed of significant account restrictions and the available review or complaint procedures.

15. Limitation of Liability

To the extent permitted by applicable law, liability arising from the use of the platform will be governed by these terms and any applicable product agreements.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any mandatory consumer rights.

Nothing in this section removes any legal obligation owed by a regulated service provider to its customers.

16. Changes to These Terms

These Terms and Conditions may be updated to reflect changes in services, business practices, technology, or applicable legal requirements.

Material changes should be communicated through appropriate channels where required by law.

The date at the top of this page indicates when these terms were last updated.

17. Applicable Law and Disputes

These terms are subject to the laws applicable to the relevant service and the parties' legal relationship.

Any dispute should first be raised through the official complaints process where appropriate. Nothing in this section removes a user's right to contact a competent regulator, consumer protection authority, or court where that right exists under applicable law.

The governing law and dispute resolution arrangements should be specified in the final version of these terms after the platform's operating jurisdiction is confirmed.

18. Contact and Customer Support

For questions about these Terms and Conditions, account access, transactions, or complaints, please contact SharkTrade Pro through its official support channels.

Official contact details should be published on the platform and kept up to date.

Please do not send passwords, account PINs, or other confidential authentication credentials through ordinary support messages.

19. Entire Agreement

These terms, together with any applicable product agreements and policies referenced in them, describe the terms governing use of the relevant services.

If any provision is found unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.